Privacy Policy

Privacy Policy

With this Privacy Policy, SOCCER&EMOTIONS21 SLU (hereinafter, we or “STOICAND”) informs you of the personal data we collect through the services we offer and are reflected through this website, how we process them and the rights that in relation to your personal data and our processing gives you the Personal Data Protection regulations that apply to us.

Applicable regulations

1. Qualified law 29/2021, of October 28, for the Protection of Personal Data of the Principality of Andorra (hereinafter, “the LQPD”), and the regulations that develop it, and
2. Regulation (EU) 679/2016 of the European Parliament and of the Council, of April 27, 2016, relating to the protection of natural persons with respect to the processing of personal data and the free movement thereof (hereinafter, «the GDPR«).

We have structured this policy in the following drop-downs to facilitate access to the points of your interest, however we recommend that you read it in its entirety.

1. To whom does this Privacy Policy apply?

This Policy applies to the visitors of this website (our Website), to the users of the services that STOICAND offers for the purposes described in section 4 of this Policy (the Services), and to all persons the personal data of which (for example, their images) may appear on our Website or in the context of the Services.

2. Categories of Personal Data

Personal data refers to any information that directly identifies or enables the identification of an individual, such as name, email address, or phone number. Some of these details may be provided directly when requesting information about our services, while others may be generated during the relationship with the company.

The data processed by the company falls into the following categories:

• Data provided when registering as a client, signing a contract, or during the contractual relationship:
  • Name, surname, passport details, phone number, and geographic location data.
• Data derived from service provision during the contractual relationship:
  • Information related to service requests, resolved or ongoing incidents, and data collected from website visits through cookies. (For more details, see our Cookie Policy)
• Data provided through web forms for contacting the company, requesting information, submitting complaints, or making suggestions:
  • Name, surname, email address, phone number, and postal address.

3. Who is responsible for the processing of your personal data?

The sole person responsible for the use of your personal data as indicated in the previous section is the owner of this website:

SOCCER&EMOTIONS21 SLU with Tax Register Number (NRT) L715713M and registered office en Carrer del Pradas 4, AD300 , Ordino (Principality of Andorra).

SOCCER&EMOTIONS21 SLU is not responsible for the activities carried out by other websites, even if they are accessed through links on our website. That is why we strongly recommend that you carefully read the information provided by these other responsible parties before giving them your personal data (especially the privacy and cookie policies of each website you visit), and that you communicate with this manager if you have any concerns or questions.

4. How do we obtain your personal data?

The only personal data we process are those you provide to us by:

• Providing us with your contact details,
• Filling out the forms on this website,
• Completing and signing service or collaboration contracts,
• Sending us an email to one of the addresses listed in this Privacy Policy (e.g., to exercise any of your rights),

Or The cookies of this website, about which you will find more information in our cookies policy

Regarding the data you provide by filling out the forms on our website:
The purpose of processing such data is to address your requests for contact, services, information, questions, suggestions, rights requests, or claims you may send us. This processing is based on legitimate interest, legal obligation, contract execution, and/or consent, as appropriate in each case.

We will only send you commercial and promotional communications via email (e.g., promotions, information about our services, and projects or those of our collaborators in the field of privacy and personal data protection) if you authorize us to do so by subscribing to our newsletter.

Regarding the data you provide as a professional contact:
This may include business cards, professional emails, or data provided when filling out a contract or service request (on your own behalf or representing an entity). We will process your personal data exclusively to locate you within your company or to manage your request. This processing is based on contract execution, our legitimate interest, a legal obligation, or your consent, depending on the circumstances.

5. Who can we share your personal data with?

We do not give your personal data to anyone, unless:

• You are the one that request it.
• We have a legal obligation to do so.
• We act as intermediaries, for example, when we need to make a booking on your behalf.
• Let us be co-responsible for the collection of data, so that, always with your consent, other entities treat them on their own behalf. This is the case of:

of Google Ireland Ltd, with registered office at 4 Gordon House Street, Barrow, Dublin, Ireland, to whom we have entrusted the processing of data from the cookies necessary to use its reCAPTCHA, Analytics and Ads services. Google Ireland Ltd acts as an independent controller for all processing carried out on its behalf in accordance with its privacy policy. We transfer data to Google Ireland Ltd on the basis of the data protection agreement that this company located in the EU includes in the addendum to the standard contract for countries suitable for the GDPR, as is the case of Andorra, in which we add the additional safeguard of activating the anonymization of the IPs that collect the cookies. In our cookie policy you will see which analytical and advertising cookies we offer you and how to configure them.

Any international transfer that we eventually need to carry out will comply with what is established by the regulations in force that apply to us at any given time.

6. Purpose, Legal Basis, and Retention Period for Personal Data Processing

6.1 Purpose of Processing

The company may process your personal data for the following purposes:

• Service Contract Management: Data is collected to process service contracts. Providing this information is voluntary but necessary to complete the service agreement.
• Customer Support & Service Improvement: Used to respond to inquiries, process service requests, send notifications, and conduct satisfaction surveys.
• Legal Compliance: Data is processed to meet legal obligations, including responding to judicial requests or regulatory requirements.
• Commercial Communications: Used to inform customers about relevant services related to their contracted services.
• Website Navigation Data: With prior consent for cookies, data may be collected about user interactions on the company’s website. More details can be found in our Cookie Policy.
• Request Authentication & Security Notifications: Contact details may be used to verify user identity for requests related to data protection rights and to notify users about potential security breaches that could pose a significant risk.

6.2 Legal Basis for Processing

Your personal data may be processed under one or more of the following legal grounds:

• Contract Execution: Processing necessary for the performance of a contractual agreement.
• Explicit Consent: Granted when submitting inquiries, notifications, or service requests via web forms or email, as well as when authorizing non-essential cookies.
• Legal Compliance: Processing required to meet applicable legal and regulatory obligations.

7. How long do we keep your personal data?

STOICAND, S.L.  keeps your personal data exclusively for as long as the treatments that require them last and, then, for as long as it takes to prescribe the legal responsibilities that could apply to us at any time, derived from the processing in question (including the obligation to be able to demonstrate that we have attended to your request for the destruction of personal data).

8. What rights do you have?

You have the right to obtain confirmation as to whether or not we have any of your personal data.
Below, we explain what other rights you have and how to exercise them.

• Access to your personal data.
• Rectification of some of your personal data, specifying the reason.
• Deletion of some or all of your personal data.
• Limitation of the processing of your data, specifying the reason for the limitation.
• Opposition to the processing of your personal data.
• Portability of your datawhen the legitimate basis for collection has been consent or a contract.
• Right not to be subject to automated individual decisions.

The consent given, both for the processing and for the transfer of the data of the data subjects, can be revoked at any time by communicating it to us, just like any other right, as indicated in the following section. This revocation will in no case be retroactive.

9. Where and how you can exercise your rights
   You can exercise your rights:

1. By sending a written request to the STOICAND, S.L. , addressed to our postal address, indicated in section 2 of this policy, indicating a means of contact with you to be able to respond to your request, or ask you for more information if necessary. We would appreciate it if you marked the envelope with the text «Exercise of Personal Data Protection Rights».
2. By sending an email or the form associated with the right you wish to exercise to the address info@stoicand.com, indicating in the subject «Exercise of Personal Data Protection Rights». You will find these forms later, in this same section of the privacy policy.

In both cases, if it is not possible for us to verify that you are who you say you are, we will ask you to kindly send us a proof of your identity, and in this way ensure that we only respond to the data subject or his/her legal representative.
If the person sending the mail does so in the capacity of representative of the data subject, the representative’s accreditation must be done through documents or legal instruments that correctly identify the data subject and the representative and specify the order or procedure for the which representation is delegated.
Finally, and especially if you consider that you have not obtained full satisfaction from the attention to the exercise of your rights, we inform you that you can submit a claim to the national control authority, by contacting the Agency Andorran Data Protection Authority (APDA).

10. How do we protect your personal data?

We are fully committed to the protection of your privacy and your personal data. We have drawn up the record of all the personal data processing activities that we carry out, we have analyzed the risk that each of these activities may pose to you, and we have implemented the appropriate legal, technical and organizational safeguards to avoid, as far as possible, the alteration of your personal data, its misuse, loss, theft, unauthorized access, or unauthorized treatment. We conveniently keep our policies up to date to ensure that we provide you with all the information we have about the processing of your personal data, and to ensure that our staff receive appropriate guidance on how they should handle your personal data. We have signed data protection clauses and data processor contracts with all our service providers, taking into account the need that each of them has to process personal data.

However, if we determines that your data have been misused), have been exposed through a security breach, or have been improperly acquired by a third party, we will notify you immediately of such security breach, misappropriation or acquisition.

11. Changes to this Privacy Policy

We will update this policy when necessary to reflect any changes to regulations or in our processing activities. If the changes are substantial, we will notify you before they become effective by sending you a notification or by posting a prominent notice on our website, and you will have the option to exercise your rights as we informed you in a previous section. In any case, we recommend that you periodically review this privacy policy to learn how we protect your personal data.
If you have any questions about this policy, please do not hesitate to let us know by emailing us at info@stoicand.com